- We currently ship within the continental United States.
- All orders ship using UPS Ground or USPS Priority. You will receive an email confirmation in your inbox after your order is successfully submitted.
- When your fresh roasted coffee is shipped, you will receive another email notification with package tracking information.
- Our processing and handling time for orders is typically between 1-2 days. Expect slight processing delays during special promotional periods, weekends, or during holiday season when we anticipate higher volumes.
- Please note that if an incorrect shipping address is entered at checkout, we are not responsible for the cost of resending the package to the correct address, and the cost will be charged to you, the customer.
- When you order online, you have the option to select free local pick up. Choose Local Pick Up option for shipping.
- Order pickup is available Monday – Friday 8 am – 3 pm.
- Once you place an order, an email confirmation will be delivered to your inbox after the order is successfully submitted.
- When your fresh roasted coffee is ready for pick up, you will receive another notification with pick up instructions. Your order can be picked up any time between 8 AM – 3 PM at our office and roasting facility, located at 158 E. Market, Nappanee.
- Processing time for local pick up orders is usually under 24 hours, during Monday-Friday.
- We will accommodate you with alternative pick up options at the (front counter) of coffee house, if you are unavailable to pickup during the 8 AM- 4 PM window. Please call the office for more info, or leave a comment on your order requesting coffee house pick up.